We are happy to help you with all inquiries related to orders e.g. payment options, Click & Collect or how to cancel or change your order. If you cannot find the answer to your question below, you are always welcome to contact our customer service team.
Once you have completed your order, you will receive an e-mail with an order confirmation. The order confirmation contains information about:
The purchase will only be binding when we ship your order. Once the order has been shipped, it is no longer possible to cancel the order (however, you can cancel an order as described in our Returns Policy).
To ensure that all customers can partake in our products, we specify a maximum purchase quantity for certain products if demand is high. If you attempt to purchase more than the maximum purchase quantity, you will receive a message to reduce the quantity you wish to purchase.
If you want us to resend your order confirmation, please contact JYSK Danmark Customer Service.
When you create your order on our website some cards get an authorization created on the account to make sure the funds are there when we capture payment. This can look like a transaction.
Was your question not answered ? Write to customer service.
